Your data
What we ask for, why, and how to take it back
An assessment is only as honest as the data under it, so we ask for real things: your bill, your address, two years of your meter's readings. Here is every one of them, in the order the app asks, and the one-tap way to end each.
1
Your email
The whole sign-up. We send a magic link — no password to invent, nothing else to remember. It is also where your assessment lands.
2
A photo of your bill, or your address
From a bill we read your meter number, your provider, your plan and when your contract ends. From an address alone we find your meter through the state's public premise records. Either way the goal is the same: the right utility territory and the right meter — never a guess from your ZIP code, which can straddle two utilities.
3
Read-only access to your meter data
Smart Meter Texas (SMT) is the state-run system that stores your meter's readings. With your consent — a checkbox we record — we ask SMT for read-only access to your usage history. SMT then emails you; nothing happens until you click Confirm. You do not need an SMT account, your utility login is never involved, and the request expires on its own after five weekdays if you ignore it. Access lasts 12 months at most and you can end it any time with one tap in your account.
- What we receive: 15-minute, daily and monthly usage, up to 24 months back, plus the meter number and utility territory.
- What we never receive: your utility login, billing or payment details, anything from your provider's account.
- When you revoke, we stop retrieving immediately — we do not use the 45-day tail SMT's rules allow.
4
A few answers about your home
Only where the data can't tell us: electric or gas heating, a pool, an EV. We infer what we can from your usage first and ask you to confirm only the low-confidence guesses.
What we never touch
Your Social Security number, date of birth, and payment details. When you enroll in a plan you enter those on the provider's own site; the final click is always yours, and none of it passes through us.
Taking it back
- Meter access: the Revoke button in your account ends the SMT agreement immediately. You can also end it yourself at smartmetertexas.com.
- Documents: delete any uploaded bill or contract from the Documents tab.
- Everything: delete your account from the Account tab (“Delete my account”) and we purge your documents, usage data and chat history, keeping only what the law requires. If a meter connection is live we revoke it at Smart Meter Texas first, and the account itself goes once that revocation is confirmed.
The full policy, including who processes data on our behalf and your rights under Texas law, is at our privacy policy.